The Characteristics of Business Services

Business services

Business services are a distinct subset of economic services that have a common set of characteristics. They share the concern of delivering value to consumers. Businesses are both service providers and service consumers. In order to deliver these services, businesses must design service systems that satisfy the needs of both the business and its customers. This article will explore the characteristics of business services.

Professional, scientific and technical services

If you’re interested in an industry that is growing and improving, look no further than the Professional, Scientific and Technical Services industry. This sector consists of over 35 industries, with several subsectors. Here are some of the most important statistics about this industry. These industries produce products and services that are used by businesses, consumers, and government agencies.

The industry employs a large number of people. About 9.6% of the workforce has their main job in this industry. It’s also heavily concentrated in urban areas. Many workers have formal qualifications, with 59% holding university degrees and 20% having a VET qualification. The majority of employees are full-time, meaning they work long hours to earn a good living.

Building maintenance and operations

Building maintenance is one of the most important aspects of commercial operations. While some companies outsource this service, others maintain in-house maintenance teams. Building maintenance is also an important part of municipal government operations, which involves keeping public buildings in good condition. If you’re looking for a career in building maintenance, there are a variety of training and certification programs available.

The main purpose of building maintenance services is to keep buildings clean and safe for occupants. This includes cleaning common areas and removing garbage. It may also include inspecting and repairing HVAC and electrical systems. In addition, these businesses may administer sprinkler systems or maintain landscaping.


Using translators for business services can help your company reach out to more people and enhance the overall brand image. Translators can make your content accessible in multiple languages, and it can also be customized to meet the market criterion. To gain maximum business benefit, make sure to use native language speakers to provide your translation services.

If your company is dealing with sensitive information, you should choose a translation service that offers fast turnarounds and data security. This is particularly important if you are in a data-intensive industry. For example, healthcare providers need to consider cybersecurity when translating patient health records.


Business services with interpreters are an excellent way to serve your business partners and customers from other countries. Aside from helping you communicate effectively, interpreters also help you understand cultural sensitivities. They can interpret non-verbal cues and subtle body language. As a result, they can help you cope with emergencies and various issues. Because interpreters have different skills and perceptions, they can help you communicate more effectively and get more done in less time.

Business services with interpreters are particularly beneficial in the healthcare sector, where proper understanding is crucial for patients. For proper diagnosis and treatment, healthcare providers and facilities must understand patients’ needs.

Tech support workers

Tech support is in constant demand, so there is always an opportunity to earn a great salary doing it. However, there are some things to keep in mind before starting your business. For example, you must be comfortable dealing with customers who are not technically inclined, and you must be able to maintain a good relationship with them.

First-line support: First-line support workers should be able to answer common questions and resolve common problems, such as software or hardware. These workers should have broad general knowledge and the ability to use remote control. They should also be able to solve 70-80% of issues.